Procurement Manager

1w1 week ago

HealthPoint

Bloomington, US · Full-time · $90,000 – $120,000

About this role

The Procurement Manager leads sourcing and procurement activities supporting business operations across multiple locations. This role ensures cost-effective, timely, and compliant acquisition of goods and services critical to service delivery, including facilities, technology, workforce-related vendors, and outsourced services. Position is on-site in Bloomington, IL office.

Develop and execute procurement strategies aligned with operational needs, client requirements, and financial targets. Manage end-to-end processes including RFPs, vendor evaluation, contract negotiations, and onboarding. Negotiate contracts, pricing, SLAs, and terms for cost savings and service quality.

Partner closely with Operations, Finance, HR, IT, and Facilities for scalability and efficiency. Oversee vendor performance management, SLA tracking, issue resolution, and continuous improvement. Ensure compliance with policies, client contracts, and regulations.

Analyze spend data to identify optimization opportunities across locations and clients. Support budget planning, forecasting, cost control, and risk mitigation for supply chain and vendors. Lead and develop procurement team members to build capability.

Requirements

Bachelor’s degree in Business, Supply Chain Management, Finance, Operations, or a related field
5+ years of procurement or sourcing experience, preferably within a BPO, shared services, or services-driven environment
Demonstrated experience negotiating contracts with operational and service-based vendors
Strong understanding of BPO operations, cost drivers, and service-level requirements
Advanced analytical skills with experience managing large, multi-location spend portfolios
Excellent communication and stakeholder management skills in a fast-paced environment
Proficiency with ERP/procurement systems and Microsoft Office (advanced Excel skills required)

Responsibilities

Develop and execute procurement strategies aligned with operational needs, client service requirements, and financial targets
Manage end-to-end procurement processes, including RFPs/RFQs, vendor evaluation, contract negotiations, and onboarding
Negotiate contracts, pricing, SLAs, and commercial terms to achieve cost savings while maintaining service quality
Partner with Operations and Workforce Management to support rapid scaling, ramp-ups, and new client launches
Oversee vendor performance management, including SLA tracking, issue resolution, and continuous improvement initiatives
Ensure procurement activities comply with company policies, client contractual requirements, and regulatory standards
Analyze spend data across locations and clients to identify cost optimization and standardization opportunities
Mitigate supply chain and vendor-related risks that could impact service delivery