Logistics Manager - 3PL Operations

1w1 week ago

Blueair

Chicago, US · Full-time · $90,000 – $110,000

About this role

Blueair, as part of Unilever, seeks a Logistics Manager to own day-to-day execution and performance of North America 3PL operations. Accountability covers order accuracy, inventory integrity, and service performance. The role drives process improvements and operational discipline across logistics.

Core responsibilities include order processing, return processing, inventory reconciliation, and scrap reporting for efficient execution. Monitor and enforce 3PL KPIs while partnering with the 3PL on improvements. Support Finance in quantifying the impact of operational enhancements.

The team is hybrid, requiring commuters to the Chicago office Tuesday-Thursday. Applicants must reside in Illinois, Indiana, or Wisconsin. Work across time zones with a global team of creative minds and health enthusiasts.

Join an entrepreneurial culture passionate about impactful products. Collaborate worldwide for diverse perspectives and continuous improvement. Build air health solutions that resonate across cultures and lifestyles.

Requirements

Experience managing 3PL operations and partnerships
Proficiency in order processing and fulfillment workflows
Knowledge of inventory reconciliation and discrepancy resolution
Familiarity with return processing and scrap management in logistics
Ability to track and enforce KPIs and SLAs
Skills in identifying performance gaps and corrective actions
Expertise in standardizing order management across systems
Background in process optimization for supply chain efficiency

Responsibilities

Own day-to-day operations with North America 3PL partner
Oversee order processing and fulfillment execution
Manage return processing and disposition workflows
Conduct inventory reconciliation and discrepancy resolution
Track scrap reporting and root cause identification
Act as primary point of contact for operational issue resolution with 3PL
Monitor 3PL performance against KPIs and SLAs
Drive process improvements to reduce errors, cycle time, and customer chargebacks