About this role
Join CRST as a Fleet Manager and play a critical role in overseeing daily fleet operations for the Specialized Solutions division. Ensure vehicles are properly maintained, compliant with safety and legal requirements, and operating efficiently to maximize productivity while controlling costs. Thrive as a hands-on leader focused on problem-solving and building strategies to improve operations.
Oversee all aspects of a fleet of 20-25 Owner Operators, managing relationships to boost driver satisfaction and retention. Track and trace drivers daily, resolve challenging issues, and coordinate deliveries to ensure on-time arrivals. Communicate effectively with planners, bookers, customers, and drivers while fulfilling all customer requirements.
Work within CRST’s Specialized Solutions, the carrier of choice for on-site, high-touch handling in tech, communications, electronics, and healthcare industries. Manage van equipment, update macros for trailer changes, and handle safety documentation like PM/DOT and OBD-CTC. Collaborate closely with drivers and equipment personnel in a fast-paced logistics environment.
Develop driver success through clear communication, analytical oversight, and organizational skills to manage expenses and achieve revenue goals. Support experienced drivers who safely load, unload, and set up products for consumers and companies. This role offers opportunities to lead, optimize, and deliver in a dynamic supply chain setting.
Requirements
- Four-year degree preferred or applicable work experience with demonstrated success
- Perform effectively in a fast-paced environment
- Strong communication skills to manage driver relationships and coordinate deliveries
- Analytical skills to maximize productivity and minimize costs
- Organizational skills essential for fleet oversight and documentation
- Knowledge of safety requirements including PM/DOT and OBD-CTC
- Understanding of billable charges for customers and drivers
- Experience resolving logistics issues and recoveries
Responsibilities
- Manage a fleet of 20-25 Owner Operators to achieve revenue goals and maximize profits
- Track and trace all drivers daily to confirm transit is managed
- Resolve challenging issues/recoveries and communicate to planners/bookers/customers/drivers
- Ensure that all customer requirements are fulfilled including required service, van equipment needs, trailer needs, and CRST BOL
- Coordinate with planners on new load plans and challenging issues
- Manage van equipment with drivers and CRST equipment personnel
- Provide all PM/DOT, OBD-CTC documentation received in a timely manner and all safety investigations
- Review driver vouchers before sending them to processing
Benefits
- Medical, dental, and vision coverage
- Prescription drug and telemedicine services
- Company-paid life and disability insurance
- Retirement savings with company match
- Paid time off, holidays, and parental leave
- Additional voluntary benefits and employee discounts
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