Manager, Customs Clearance & Global Trade Transformation

1w1 week ago

FedEx Express

Singapore, SG · Full-time · S$150,000 – S$220,000

About this role

At FedEx Express, lead the digital transformation of customs clearance operations and global trade processes. Deploy advanced technologies like automation, AI/ML, data analytics, and digital trade platforms to enhance accuracy, visibility, and speed. Drive process re-engineering to simplify and standardize operations across regions.

Develop and implement customs solutions balancing compliance, efficiency, and cost-effectiveness while leading clearance planning to minimize turnaround times. Establish KPIs and metrics to monitor performance and continuously improve processes. Anticipate regulatory changes to align practices with future requirements.

Act as a trusted advisor to business leaders, influencing trade, logistics, and supply chain strategies. Collaborate cross-functionally with supply chain, logistics, IT, finance, and legal teams for seamless alignment. Manage and mentor teams, equipping them with knowledge in customs regulations and technologies.

Join a diverse team at FedEx with career mobility spanning the world, including advancement, location transfers, and leadership programs. Benefit from flexible work arrangements and well-being support. FedEx commits to equal opportunities and a diverse, inclusive workforce.

Requirements

Deep knowledge of customs regulations, compliance procedures, and clearance technologies
Experience in digital transformation and deploying automation, AI/ML, data analytics in trade operations
Proven ability to drive process re-engineering in customs and global trade
Expertise in balancing compliance, efficiency, and cost-effectiveness in customs solutions
Skills in establishing KPIs and monitoring performance in clearance operations
Ability to anticipate and adapt to regulatory changes in global trade
Strong cross-functional collaboration in supply chain, logistics, IT, finance, and legal
Leadership experience managing and mentoring customs teams

Responsibilities

Lead the digital transformation of customs clearance operations, deploying advanced technologies such as automation, AI/ML, data analytics, and digital trade platforms
Drive process re-engineering initiatives to simplify and standardize clearance operations across regions
Partner with technology teams and external providers to implement next-generation customs systems
Develop and implement customs solutions that balance compliance, efficiency, and cost-effectiveness
Lead clearance planning and execution to minimize turnaround times and improve service delivery
Establish KPIs and metrics to monitor clearance performance and continuously improve processes
Anticipate regulatory changes and proactively align organizational practices with future requirements
Act as a trusted advisor to business leaders and collaborate cross-functionally with supply chain, logistics, IT, finance, and legal teams